- If you can’t measure it, you can’t manage it
- What gets measured gets done
- You need to know the score to win
Many management truisms have arisen out of the understanding that measuring the right things in your business is critical to its very survival. These “things” are known as Key Performance Indicators (KPIs) or Critical Success Factors.
Key Performance Indicators represent a set of measures focusing on the aspects of your business performance that are most critical for the current and future success of your organisation.
There are no “cookie-cutter” KPIs that can be used in every organisation so we will work with you to ensure you are measuring the important indicators of your business performance. We’ll then work with you as your business coach to monitor your business performance and to ensure your business stays on track for success. Contact us to learn more about how we can help you.